Forbes Agency Council Panel: 12 Tips for Customer Surveys

Your Most “Dialed in” Indiana Marketing Firm Offers Tips to Grow Your Business

Check Out These 12 Tips to Develop Reliable Customer Surveys!

Include everyone!

Here, my fellow experts and I discuss survey etiquette to achieve the best results from surveys. As an agency owner and member of the @Forbes_Agency Council, I am honored to be invited to participate in expert panel discussions.

This pane ltopic? Reliable Customer Surveys.

Here’s my take:

Include Them In The Findings.

Look at each engagement with your valued customers as a chance to deepen the partnership. Acknowledge that the customer is taking time out of their busy lives to help you be a better partner. Not only thank them for their time but offer to include them in the findings. Sharing this data provides a chance to feel ownership and a potentially elevated status as a valued customer. –

Check out the full article here.

If you have any questions or would like to learn more about how idc marketing and e-commerce can help your business (or, if you have a product for the food industry, NewPoint), please reach out to the idc marketing team — interested in other marketing tips marketing? Please visit our “How We Think” page or check out my book on food marketing: Moving Your Brand Up the Food Chain.

Founded in 1972, idc-marketing is the coolest, most resourceful, and oldest advertising firm in Lafayette, Indiana. We are a full-service agency that helps companies grow business-to-business (B2B) and consumer-to-business (B2C) market share.